Introduction

At Spurt! (“we”, “us”, “our”), we are committed to being transparent about how we use cookies and similar technologies. This Cookie Policy explains what cookies are, the types we use, why we use them, and the choices you have.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website or use a web application. They help websites function properly, improve user experience, and provide useful insights to site owners.

Cookies do not give us access to your device or personal files; they simply help us recognise your browser and remember certain information about your visit.

Types of Cookies We Use

We use both:

• Session cookies; expires once you close your browser
• Persistent cookies; remains on your device until deleted or after a set period

To make things clearer, we group our cookies into the following categories:

1. Essential Cookies

These cookies are necessary for the website to function properly. They support:

• Security and authentication
• Network management
• Core system functionality

Without these cookies, the website would not work as expected. These cookies are always active.

2. Analytics Cookies

We use tools such as Google Analytics and Hotjar to understand how users interact with our website. These cookies help us:

• See which pages are visited most
• Understand how users move through the site
• Improve performance and usability

These cookies are optional and are only used with your consent. For more information, see the official Google Analytics and Hotjar pages.

3. Marketing and Communication Cookies

We may use services such as Intercom to:

• Provide customer support
• Send relevant updates and messages
• Improve how we communicate with users

These cookies may track interactions to help personalise your experience.

4. Third-Party Cookies

In addition to our own cookies, we may use cookies from trusted third-party providers. These providers assist us with analytics, communication, and service improvement.

Please note that these third parties may process data in accordance with their own privacy policies.

How and Why We Use Cookies

We use cookies to:

• Ensure the website functions securely and efficiently
• Remember your preferences and settings
• Improve website performance and usability
• Understand user behaviour and trends
• Provide relevant communication and support

Cookies help us create a smoother, more personalised experience without collecting unnecessary personal information.

Google and Similar Technologies

We may use Google services (such as Google Analytics or Google Sign-In), which may place cookies or similar technologies on your device to support authentication, analytics, and core application features.

Managing Your Cookie Preferences

When you first visit our website, you will see a cookie banner that allows you to:

• Accept all cookies
• Reject non-essential cookies
• Customise your preferences

You can also manage cookies through your browser settings by:

• Blocking cookies
• Deleting stored cookies
• Setting alerts before cookies are stored

Please note that disabling certain cookies may affect the functionality of our website.

Contact Us

If you have any questions about this Cookie Policy or how we use cookies, please contact us at: support@spurt.group. You have a right to lodge a complaint with the Nigerian Data Protection Commission (NDPC): Website: https://www.ndpc.gov.ng Email: info@ndpc.gov.ng.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or legal requirements. Please review this page periodically for updates.